Hello. I'm Saumya, and I currently work as a senior service designer in the London Borough of Barking and Dagenham.
I have over 6 years of experience working as a service designer, user researcher, and user experience designer spanning across public sector organisations and design consultancies.
In my work, you will find me taking an interdisciplinary approach; drawing from multiple disciplines to develop my own evidence-based and user-centred practice.
I enjoy making things with my hands, going for hikes and growing my own food. My latest pet project is learning how to lacto-ferment! :)
Education
Master of Arts - Service Design, 2018 - 2020
MIT Institute of Design, India
Bachelors - Industrial Design, 2012 - 2017
Work
London Borough of Barking & Dagenham, UK
Senior Service Designer, Nov 2020 - current
Freelance, UK
Researcher, May - Nov 2020
Communication Strategy Intern, Sep - Nov 2019
Think Design Collaborative, Mumbai
User Experience Designer, Feb - Aug 2018
Infosys Digital, Bangalore
User Interface Designer, Jul 2017 - Feb 2018
Interaction Design Lab, Milan
Interaction Design Intern, Apr - Jun 2017
Center for Knowledge Societies, New Delhi
Design Researcher, Jul - Dec 2016
Awards and publications
Liu Ling Scholarship - RCA Service Design
Inaugural scholar, 2018 - 2020
Helen Hamlyn Award for Creativity
Competition winner for project ‘AcrosSilos’, 2020
London Design Awards
Winner ‘Gold’ for project ‘AcrosSilos’, 2020
Talk - Festival of Better Ideas
Using data, behaviours & design to transform local government, 2020
Service design in the public sector, 2022