Hello. I'm Saumya, and I currently work as a senior service designer in the London Borough of Barking and Dagenham.
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I have over 6 years of experience working as a service designer, user researcher, and user experience designer spanning across public sector organisations and design consultancies.
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In my work, you will find me taking an interdisciplinary approach; drawing from multiple disciplines to develop my own evidence-based and user-centred practice.
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I enjoy making things with my hands, going for hikes and growing my own food. My latest pet project is learning how to lacto-ferment! :)
Education
Master of Arts - Service Design, 2018 - 2020
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MIT Institute of Design, India

Bachelors - Industrial Design, 2012 - 2017
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Work
London Borough of Barking & Dagenham, UK

Senior Service Designer, Nov 2020 - current
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Freelance, UK
Researcher, May - Nov 2020
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Communication Strategy Intern, Sep - Nov 2019
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Think Design Collaborative, Mumbai

User Experience Designer, Feb - Aug 2018
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Infosys Digital, Bangalore

User Interface Designer, Jul 2017 - Feb 2018
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Interaction Design Lab, Milan

Interaction Design Intern, Apr - Jun 2017
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Center for Knowledge Societies, New Delhi

Design Researcher, Jul - Dec 2016
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Awards and publications
Liu Ling Scholarship - RCA Service Design

Inaugural scholar, 2018 - 2020
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Helen Hamlyn Award for Creativity

Competition winner for project ‘AcrosSilos’, 2020
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London Design Awards

Winner ‘Gold’ for project ‘AcrosSilos’, 2020
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Talk - Festival of Better Ideas

Using data, behaviours & design to transform local government, 2020
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Service design in the public sector, 2022